Frequently Asked Questions
Everything you need to know about your EzyDog fashion experience.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days within the continental US. International shipping may take 7-14 business days depending on your location and customs processing.
What is your return and exchange policy?
We offer a 30-day window for returns and exchanges. Items must be in their original condition, unworn, and with all tags attached to qualify for a full refund.
How do I determine the right size for me?
Each product page includes a detailed size guide. We recommend measuring yourself and comparing it to our chart, as sizing can vary between specific fashion cuts and materials.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Are your materials sustainably sourced?
At EzyDog, we are committed to ethical fashion. We work closely with manufacturers who prioritize sustainable fabrics and fair labor practices to ensure high-quality, conscious products.
Can I track my order once it has been shipped?
Yes, once your order leaves our warehouse, you will receive a shipping confirmation email containing a tracking number and a link to monitor your delivery progress.